“Emotional intelligence is the ability to sense, understand, and effectively apply the power of emotions.” — Daniel Goleman
Managing people isn’t just about KPIs and deadlines — it’s about navigating emotions, reading the room, and responding with intention. That’s where Emotional Intelligence (EQ) comes in.
According to Harvard Business Review, leaders with high EQ consistently reduce turnover and foster higher-performing teams. These leaders manage pressure, deliver thoughtful feedback, and create environments where people thrive — all through EQ.
So, what exactly makes up emotional intelligence? Picture it like a wheel with five core components:
Managers who develop these skills don’t just supervise — they inspire.